Sign-in trouble and invites
How sign-in works, what to try when the email does not arrive, and how invites and the waitlist work.
moime has no passwords. You sign in with a link sent to your email, or with Google. There is no invite code to type: an invite is tied to an email address.
The sign-in email does not arrive
- Wait a minute, then check your spam folder.
- Check that you typed the same address your invite was sent to.
- Press Use a different email on the Check your email screen to try again.
- Each link works once and expires after 24 hours. Open it on the same phone or computer where you asked for it. If it says the link has expired or was already used, ask for a new one.
- After too many requests moime says Too many sign-in emails. Wait an hour, or use Continue with Google.
Google sign-in
- If you see that this email already signed in another way, sign in with an email link. Then connect Google in Profile.
- If your account is locked, sign in with a new email link to unlock it. The lock disconnects Google, so connect it again in Profile afterwards.
Invites and the waitlist
While moime is invite-only, only accounts and invited emails can sign in. If an address has neither, no email is sent, and the screen says the same thing for every address, so nobody can tell who is invited.
- Go to moime.app/join and add your email and the username you want.
- Open the confirmation email we send and follow its link. It works for 24 hours. Your username is held for you once you confirm.
- We send invites in small groups. When yours arrives, sign in at moime.app/login with the same email.
No access to your email any more
See Can't get into your email? for what we can check and how to write to us.
Still stuck?
Email hello@moime.app. One person runs moime, so it may take a day or two to answer.