Help

What is moime?

moime is a link-in-bio page you build on your phone. You add links, photos, video, music, files, promo codes and countdowns, pick a template, and share one address: moime.app/your-name. Visitors don't need an account.

How do I get in?

moime is in an invite-first beta, and it is free while the beta lasts. If you have an invite, sign in at moime.app/login with the email it was sent to. If not, join the waitlist: you can hold the username you want, and we send invites in small groups.

Pages and templates

You can make several pages, say one for your shop and one for your films. Each page is a private draft until you publish it, and when you publish you choose who can see it: everyone, only people with the link, or just you.

The look comes from a template. There are 23 to choose from in Templates, and you can switch any time in Design: your content stays. You can also change its colours and corners there.

Can I use my own domain?

Not yet. Showing your page on your own domain is coming later. Until then your page lives at moime.app/your-name.

How do I download my data?

Open Profile and choose “Download my data”. You get a ZIP file with your profile, all your pages and blocks, a list of your files, and every original file you uploaded. You can do this 3 times an hour.

How do I delete my account?

Open Profile and choose “Delete account” at the bottom. You type your username to confirm. Your profile, pages and files are deleted straight away, and you are signed out on every device. It can't be undone, so download your data first if you want a copy.

Your username stays held for 30 days, so nobody can take it straight away. The privacy policy lists everything that is deleted.

Can't get into your email?

moime signs you in with a link sent to your email, so losing the email means losing the way in. Try these:

• If you used Continue with Google before, try it on moime.app/login. It works with the same Google account even if your moime email is different.
• If you pay for moime, email hello@moime.app from any address. Tell us your moime address, the last 4 digits of the card you pay with, and the date of your last payment. We check them with our payment provider.
• Or email us your moime address, and we send you a short code. Put it on a social profile your moime page links to, like your Instagram bio, and we check it there.

Once we have checked, we send a link to an address you can use, and you confirm it there. Your old address gets a note with a link to undo the change for 7 days.

If none of these works, we can't hand the account over. Anyone can write to us and say they are you, so without proof we keep the account as it is, for your safety.

Emails from moime

Some emails pretend to be from moime. Here is how to tell a real one:

• Real emails from moime come from an address that ends in @moime.app, such as hello@moime.app.
• moime never asks for your password or card number by email. moime has no passwords: you sign in with a link or with Google. Card details go only into Stripe's payment page, which moime opens when you pay.
• Every sign-in link goes to moime.app. Check that the address starts with https://moime.app/ before you open it.

Got one that looks fake? Don't open its links. Forward it to hello@moime.app and we'll look into it, then delete it.

How do I report a page?

Use “Report this page” at the bottom of the page, or email us the page address and what is wrong. You don't need an account. We look at every report against the content rules.

Something in moime itself not working? When you are signed in, open Menu and choose “Report a problem”.

Contact us